Terms of service
Agreement between user and consumer-helpline.com
Welcome to consumer-helpline.com. The consumer-helpline.com website (the "Site") is comprised of various web pages operated by www.consumer-helpline.com. Consumer-helpline.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of consumer-helpline.com constitutes your agreement to all such Terms. Please read them carefully, and keep a copy of them for your reference.
By using consumer-helpline.com (the "Site"), you agree to follow and be bound by these Terms and Conditions (the "Terms and Conditions") and agree to comply with all applicable laws and regulations. In these Terms and Conditions, the words "you" and "your" refer to each customer or Site visitor, "we", us" and "our" refer to consumer-helpline.com and "Services" refers to all services provided by us.
This website is not intended to create any attorney-client relationship or advocate-client relationship, and your use of consumer-helpline.com does not and will not create an attorney-client relationship between you and consumer-helpline.com.
Indian Legal system does not permit law professionals to develop a regular website for their own advertisement. Hence, please note that this website is only a information and resource center aimed at providing information regarding consumer protection act, consumer forums, corporate and legal law etc. If you would like to get in touch with us, you could do so by emailing us at firstname.lastname@example.org
Copyright & TrademarksAll trademarks, service marks, trade names, product names, company names and logos appearing on the site are the property of their respective owners.
Electronic CommunicationsVisiting consumer-helpline.com or posting content on consumer-helpline.com public forums and website constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via and on the website, satisfy any legal requirement that such communications be in writing.
Your accountIf you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that consumer-helpline.com is not responsible for third party access to your account that results from theft or misappropriation of your account. www.consumer-helpline.com and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. consumer-helpline.com does not knowingly collect, either online or offline, personal information from persons under the age of eighteen. If you are under 18, you may use consumer-helpline.com only with permission of a parent or guardian.
Reviews, Comments, Communications, and Other ContentAt various locations on this website, consumer-helpline.com may permit visitors to post reviews, comments, and other content (the "User Content"). Consumer-helpline.com is not the publisher or author of such User Content. It is a passive service for storage and dissemination of the ideas and opinions that cnsumer-helpline.com members may choose to post and distribute as User Content. Consumer-helpline.com does not screen works before they are posted, and no prior approval is required for posting. Consumer-helpline.com disclaims all copyright and ownership in such works and all responsibility for them. Consumer-helpline.com has the right, in our sole and absolute discretion, to
(i) edit, redact or otherwise change any User Content,
(ii) re-categorize any User Content to place it in a more appropriate location or
(iii) pre-screen or delete any User Content that is determined to be inappropriate or otherwise in violation of these Terms and Conditions, including but not limited to User Content containing offensive language and advertisements.
Consumer-helpline.com reserves the right to refuse service to anyone and to cancel user access at any time.
Responsibility for User Content:You are legally responsible for any User Content you post on consumer-helpline.com website
You are solely responsible for honouring the rights of others, including intellectual-property rights (copyright, patent and trademark), the right to privacy and the right not to be libelled or slandered. Your access to the postings that users have posted as User Content is for your personal use only. If you want to redistribute postings you find as User Content, it is your responsibility to obtain permission from the poster (and any other person with rights in such work).
Links to Third party sites/servicesconsumer-helpline.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of consumer-helpline.com and consumer-helpline.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. consumer-helpline.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by consumer-helpline.com of the site or any association with its operators. Certain services made available via consumer-helpline.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the consumer-helpline.com domain, you hereby acknowledge and consent that consumer-helpline.com may share such information and data with any third party with whom consumer-helpline.com has a professional relationship to provide the requested product, service or functionality on behalf of consumer-helpline.com users and customers.
Use of communication servicesThe Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group / company (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
Consumer-helpline.com has no obligation to monitor the Communication Services. However, consumer-helpline.com reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Consumer-helpline.com reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Consumer-helpline.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in consumer-helpline.com's sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Consumer-helpline.com does not control or endorse the content, messages or information found in any Communication Service and, therefore, consumer-helpline.com specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized consumer-helpline.com spokespersons, and their views do not necessarily reflect those of consumer-helpline.com.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to consumer-helpline.com or posted on consumer-helpline.com web pageConsumer-helpline.com does not claim ownership of the materials you provide to consumer-helpline.com (including feedback and suggestions) or post, upload, input or submit to any consumer-helpline.com Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting consumer-helpline.com, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Consumer-helpline.com is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Consumer-helpline.com's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party AccountsThe Service is controlled, operated and administered by consumer-helpline.com from our offices within India. If you access the Service from a location outside India, you are responsible for compliance with all local laws. You agree that you will not use the consumer-helpline.com Content accessed through consumer-helpline.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
IndemnificationYou agree to indemnify, defend and hold harmless consumer-helpline.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Consumer-helpline.com reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with consumer-helpline.com in asserting any available defenses.
Refund PolicyPlease note that once we start working on your complaint, we are unable to offer any refund to you. We charge money for covering our expenses for contacting, drafting, preparing and sending documents & notices to you or the company. Sometimes inspite of our best efforts - the company may still refuse to resolve the problem. In such cases, we deem that we have provided our services satisfactorily and have done everything possible to resolve the matter.
As we offer basic services free and only charge money to cover expenses of providing paid services, so we are unable to offer any refund on your purchase. We do not under any circumstances issue refunds for paid services. This is non-refundable since it is not returnable. Please check the description of the service properly, before buying it and paying for it. We have no obligation to - provide you a refund in following situations like:
- You do not want it after you have purchased & paid;
- Your complaint got resolved after publishing;
- The service did not meet your expectations;
- You simply change your mind;
- You purchased any service by mistake; or
- You do not have sufficient time & knowledge to use the service or the help provided.
Collection of your Personal Information
Consumer-helpline.com may collect personally identifiable information, such as your name. Consumer-helpline.com may also collect anonymous demographic information, which is not unique to you, such as your gender. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by consumer-helpline.com. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the consumer-helpline.com website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through consumer-helpline.com's public website, message boards, submitting complaints or writing public comments this information may be collected and used by others. Consumer-helpline.com encourages you to review the privacy statements of websites you choose to link to from consumer-helpline.com so that you can understand how those websites collect, use and share your information. Consumer-helpline.com is not responsible for the privacy statements or other content on websites outside of the consumer-helpline.com website.
Use of your Personal Information
Consumer-helpline.com collects and uses your personal information to operate its website(s) and deliver the services you have requested. Consumer-helpline.com may also use your personally identifiable information to inform you of other products or services available from consumer-helpline.com and its affiliates. Consumer-helpline.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Consumer-helpline.com does not sell, rent or lease its customer lists to third parties. Consumer-helpline.com may share data with trusted partners to help perform services, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to consumer-helpline.com, and they are required to maintain the confidentiality of your information. Consumer-helpline.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on consumer-helpline.com or the site;
(b) protect and defend the rights or property of consumer-helpline.com; and,
(c) act under exigent circumstances to protect the personal safety of users of consumer-helpline.com, or the public.
The Consumer-helpline.com website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize consumer-helpline.com pages, or register with consumer-helpline.com site or services, a cookie helps consumer-helpline.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same consumer-helpline.com website, the information you previously provided can be retrieved, so you can easily use the consumer-helpline.com features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the consumer-helpline.com services or websites you visit.
Security of your Personal Information
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Eighteen
Consumer-helpline.com does not knowingly collect personally identifiable information from children under the age of Eighteen. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from consumer-helpline.com by either going to preferences settings page, or contacting us.
Changes to this Statement
Consumer-helpline.com will occasionally update this Statement of Privacy to reflect company and customer feedback. Consumer-helpline.com encourages you to periodically review this Statement to be informed of how consumer-helpline.com is protecting your information.
Consumer-helpline.com welcomes your questions or comments regarding this Statement of Privacy. If you believe that consumer-helpline.com has not adhered to this Statement, please contact us at our email email@example.com.
Termination/access restrictionConsumer-helpline.com reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Uttar Pradesh and you hereby consent to the exclusive jurisdiction and venue of courts in GautamBudh Nagar in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and consumer-helpline.com as a result of this agreement or use of the Site. Consumer-helpline.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Consumer-helpline.com's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by consumer-helpline.com with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and consumer-helpline.com with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and consumer-helpline.com with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Termswww.consumer-helpline.com reserves the right, in its sole discretion, to change the Terms under which consumer-helpline.com is offered. The most current version of the Terms will supersede all previous versions. Consumer-helpline.com encourages you to periodically review the Terms to stay informed of our updates.
Contact UsConsumer-helpline.com welcomes your questions or comments regarding the Terms. If you have any questions, please contact us at our email firstname.lastname@example.org.
If at any time you find these Terms and Conditions unacceptable or if you do not agree to these Terms and Conditions, please do not use this Site. We may revise these Terms and Conditions at any time without notice to you. It is your responsibility to review these Terms and Conditions periodically.
You affirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions.